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Employee Onboarding Process | Best Practice Guide

NEW
July 26, 2024
myAko

Employee onboarding is vital to creating great work environments and ensuring talent stays with the company long-term. A great training and onboarding system will harness employee satisfaction and in turn fuel growth and create more company profit. With 88% of organisations failing at implementing onboarding well, this analysis reveals the best practices to ensure a company has an effective onboarding system:

What is Employee Onboarding 

An onboarding program is the process of getting new employees up to speed with an  organisation's policies, culture, vision and values. Ultimately training new staff to be an efficient and valuable part of the team.

With an onboarding company process, new hires get a better understanding of their role, meet team members, become familiar with  their new work environment and more. The training process serves as the vital building block for an employee's experience at an organisation. Consequently, the right process can create a long-lasting positive impact with a range of profitable benefits for a company.

The Benefits Of A Good Onboarding Process For Businesses 

The benefits of meticulous onboarding will have a positive, short term and long-lasting impact on an  organisation. Not having the proper process can lead to high turnover, decreased engagement, and low productivity. The outstanding benefits for delivering an onboarding process are listed below:

Great experience from the start

It’s no secret that the job market is competitive. Applicants have hundreds of job openings to choose from. Giving an engaging positive experience to new employees sets the tone for future new hires. Most importantly, a positive induction process can create a strong culture around the business that people want to be a part of, allowing employers  to have an influx of applicants and attract top talent.

Increased Engagement

Engaged employees are what every organisation seeks, although only 33% of employees are fully engaged. The implication of low staff engagement detracts from company growth and instead adds to high staff turn over.

An effective onboarding process for new employees forges a connection between new hire and the company. Consequently, new staff will see their role in the organisation's vision and will in turn feel valued. Also, it helps to set new staff up with mentors who live and breathe the company's ethos, helping to create positive employee engagement from day one.

Higher Retention

Finding and hiring employees is expensive and time consuming. Recruiting, training and administration fees quickly amount up. To combat the cost and timely recruiting process, having great onboarding decreases turnover by up to 82%. This enables the  organisation to have loyal and dedicated employees who stay long term. 

Great Company Culture

Attracting talented new hires is one thing, but keeping them is another. Creating a great company culture that is showcased throughout onboarding keeps staff with the company  for longer and allows the business to attract top talent.

Showcase the company’s mission, values and goals during the onboarding process. This will ultimately make employees feel that they are part of a worthwhile mission that also benefits them.

Increase Productivity

Getting new hires fully trained and productive is a timely process. Conventionally, it takes a full year to get a new employee up to speed. Onboarding processes aim to decrease this time by up to 70% by helping people become accustomed to expectations quicker and forging strong internal relationships.

Employee Onboarding Process 

The above research proves the effectiveness of implementing an onboarding process, but how exactly do employers implement successful training ? The process must prioritize that  new hires are integrated quickly and thoroughly. Most popularly, onboarding is delivered online through a training platform and will also include face-to-face staff introductions. In the first few weeks, onboarding should include:

  • Learning about company culture and key branding messaging.
  • Who is there to help them (HR, mentors and team managers/supervisors).
  • In HR, who is their contact person.
  • The goals you want the new employee to achieve.
  • How will their performance be measured and rewarded?

Now the basics have been revealed, a more industry standard template process will be given below. Processes  will change business to business however the below templates serve as a guideline.

After Accepted Offer Letter

- Ensure existing employees to reach out and welcome the new hire

- Send company merchandise

- Take the new employee out for a welcome lunch

Employee’s First Day

- Overview of the business and tour of the premises

- Provide the company material and documents

- Run through procedures and policies

- Introduction to colleagues and upper management

After Day Two

- The new employee must peruse their first tasks to complete

- Complete mandatory training 

- Assign a mentor

- Schedule regular check-ins with new employee to ensure they are settling into their new role and team. It’s often a daunting task starting a new role, regular discussions ensure that the new knows you care and their welfare is important.

- Schedule quarterly and annual Performance Review - Opportunity to share feedback from both the employee and manager perspective plus offer any additional support that may be required.

This onboarding template is interchangeable to cater to  the organisation's needs. The overall aim of onboarding is to equip the new employees with the tools to complete assigned tasks to the company's standard.

Employee Onboarding Process Checklist 

A simple step by step onboarding checklist is essential to have alongside all company processes and systems. These documents and steps will serve to make sure nothing is missed and all processes have been followed correctly. This should be fluid and interchangeable depending on the employee and organisation's needs.

  • Make the hiring official with relevant HR administration steps
  • Complete a background check 
  • Create a daily and monthly schedule and duties list
  • Arrange a mentor and convey this to their designated team
  • Undertake all of the administrative tasks including security, office desk with everything they may need
  • Read training material and schedule future training 
  • List any questions that need addressing from fellow team members 

Onboarding Software

Onboarding is made easier when utilising the latest technology. 83% of organisations now use software to help manage the process. myAko is the advanced and user-friendly learning management system that makes onboarding a seamless process. Features include:

Access to extensive onboarding training

Over 2000+ interactive and engaging courses on offer, your recruits can begin great onboarding experiences straight away. Choose from bitesize formats to certification courses, all accessible through desktop or mobile. 

Online onboarding training packs can be created. Every time the company  has  a new recruit the course will deliver key information and content, with the click of a button. Most importantly, training administrators can create their own courses specific to their teams needs.

Compliance Ready 

myAko has built-in real-time reporting features to aid course completions and many other compliance reporting. Training administrators have constant access to a record of course completions for mandatory training and audit trails. This includes the ability to download digital training certificates.

User friendly

The myAko experience is user-friendly across both the mobile and desktop. Navigate across built-in applications with ease and integrate with 3rd party applications.

Automated Feedback

It’s always best to check how new recruits are progressing, gaining feedback increases relationships by 91%. Employers have automated surveying options within the system to gauge how learning is being digested and much more.

Events Management features

Plan new employee's schedules for face to face and virtual training programmes via the myAko Events feature. In addition, the app allows training administrators to arrange meetings on or offline, organise face to face training and set mentor sessions all from within the system.

Induction Probation and Performance management

myAko has developed a new customisable digital induction, probation and performance management system. This can be adapted to your organisation values, objectives and performance measures. With built in compliance tracking, review periods and RAG status reporting.

Get in touch with the team today here to get hands-on with myAko. 

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