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Customer Support

myAko offers telephone, chat, and email support Monday to Friday, 8:30am to 5pm. Our highly rated chat support (4.8/5) handles most enquiries, with next-day responses outside working hours.

Our customer support at myAko is designed to provide you with multiple channels of communication to suit your preferences. Whether you prefer speaking directly to a support agent, typing your queries in a chat, or sending an email, we have got you covered. Our telephone support is perfect for immediate assistance, allowing you to speak directly with our knowledgeable support team.

Chat support is the most popular among our users, and it’s easy to see why. With a satisfaction rating of 4.8 out of 5, our chat support offers quick, real-time assistance for any issues or questions you may have. Our support team is trained to handle a wide range of enquiries, ensuring that you get the help you need efficiently. If you reach out to us outside of our regular hours, rest assured that we will respond to your chat enquiries the next working day.

Customer Support FAQs

Can I get immediate assistance over the phone?

Yes, our telephone support is available during working hours for immediate assistance.

How is the chat support rated?

Our chat support is highly rated at 4.8 out of 5.

How quickly will I receive a response to my email?

Our team responds to emails promptly during business hours.

Is the chat support available for all types of enquiries?

Yes, our chat support can handle a wide range of enquiries and issues efficiently.

What are the support hours for myAko?

Our support is available Monday to Friday, from 8:30am to 5pm.

What customer support options does myAko offer?

myAko offers telephone, chat, and email support to cater to your communication preferences.

What happens if I need support outside of the regular hours?

Chat enquiries received outside of our support hours will be addressed the next working day.

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