About this course

This course on Classifying Duty of Candour and Recognising Best Practice is designed to equip health and social care professionals with the knowledge and skills to promote a culture of openness and transparency. Participants will learn to classify the duty of candour, distinguish between various levels of harm, understand the actions required for notifiable safety incidents, and identify necessary recording requirements. The course also covers the principles of candour, the significance of whistleblowing, and the practices of being open with customers and their families. Through this comprehensive training, professionals will be prepared to ensure compliance with statutory regulations and contribute to improving the overall quality of care.

Learning objectives

• Understand the duty of candour and its importance in health and social care.

• Distinguish between various levels of harm and the associated actions required.

• Identify what constitutes a notifiable safety incident and the criteria involved.

• Recognise the principles of being open and honest with patients and their families.

• Learn the significance of whistleblowing in maintaining transparency and safety.

• Understand the recording requirements and the disclosure process for notifiable safety incidents.

On completing this course you will

• Be able to classify the duty of candour and apply it in your professional practice.

• Know how to handle various levels of harm and take appropriate actions.

• Be capable of identifying and managing notifiable safety incidents.

• Be equipped to communicate openly and honestly with patients and their families.

• Understand how to use whistleblowing policies to support transparency and safety.

• Ensure all safety incidents are thoroughly recorded and reported according to organisational policies.

This course is suitable for

• Healthcare professionals involved in patient care and safety.

• Managers and supervisors in health and social care settings.

• Quality and compliance officers within healthcare organisations.

• Staff responsible for incident reporting and management.

• Anyone interested in understanding the duty of candour and improving care quality.