FAQs

Event details can be accessed via the web and myAko mobile apps.

Actions can be allocated and their completion monitored directly through the platform.

You can customise profiles and access settings to restrict site managers to only view their specific site data.

The system provides tracking features that show who have read each document and the time they accessed it.

Trainers can monitor attendance, mark learners as present or absent, and assign pass or fail statuses.

The dyslexia tool allows learners to change background colours to pastel shades, making the content easier to read.

The partnership enhances the platform with advanced reporting capabilities and customisation options.

Our chat support is highly rated at 4.8 out of 5.

Each module is designed to be 10 minutes long.

You can create and organise content in as many folders as you need.

Learners have access to over 7,000 third-party courses.

Dashboards and reports are updated immediately upon course completion.

Our team responds to emails promptly during business hours.

myAko employs substantial firewalls and security levels on Google Cloud to protect your organisation’s data.

Yes, contact us and we will guide you on how to reset the course.

Yes, updating a rule will automatically update your compliance reporting.

Yes, you can have a waiting list, and if someone cancels, the person on the list is automatically allocated the next space.

Yes, you can access PDFs, documents, and video content from the document library through the app.

Yes, you can fully manage the Document Library and its features yourself.

Yes, myAko is fully compliant with UK GDPR, ensuring all data privacy and protection standards are met.