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Get a Question? We Will Help You Find The Answer!

Do you have a question we've not answered? Feel free to search below. If you can't find what you are looking for then simply drop us a line.

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Can I set a rule for specific individuals or exclude specific individuals from an assignment rule?

Yes, this is relatively simple to manage on myAko.

Can I set access rules for video content as well?

Yes, access rules can be set for all types of content, including videos.

Can I set my own course assignment rules?

Yes, you can create custom assignment rules for each course and different rules for various roles.

Can I set specific details for each event?

Yes, you can include the course name, location (address or virtual link), joining instructions, and attendance numbers.

Can I track attendance and performance for my events?

Yes, training organisers and trainers can monitor and manage attendance and track learner performance.

Can I track the completion of reports and actions?

Yes, the platform allows you to track the completion of both reports and follow-up actions.

Can I track who reads the documents?

Yes, the Document Library allows you to monitor who has read each document and when.

Can I update or change my assignment rules after they are set?

Yes, you can change the rules at any time, but frequent changes may affect your real-time reporting.

Can an event run over multiple days?

Yes, the system manages events across multiple days.

Can different roles see different data?

Yes, roles such as L&D, HR, and site managers can have tailored visibility based on their needs.

Can myAko or company administrators see learners' passwords?

No, learners' passwords are encrypted at rest, ensuring privacy. Passwords can still be changed if necessary.

Can other organisations access my data on myAko?

No, your organisation’s data is secure and protected. No other organisation can access or see your data.

Can other organisations see my events?

No, this is primarily utilised within your own organisation. If you wish to utilise this outside of your organisation, please discuss your requirements with us.

Can the text be translated into other languages?

Yes, we use Google Translation to translate text into different languages.

Do I have to purchase the myAko Events Management System?

No, you only pay for what you wish to use.

Do learners receive certificates for attending events?

Yes, learners who attend and pass events receive digital certificates, and their compliance reports are updated.

Do my learners receive notifications that they have been registered on an event?

Yes, your learners will receive notification that they have been registered on a course, plus they will receive an email, prior to the event.

Do the modules include assessments?

Yes, each module includes knowledge assessments to reinforce learning.

Does the app update the web version in real-time?

Yes, any activity completed on the app is instantly updated on the web version, including compliance reporting.

Does the system provide trend analysis?

Yes, you can generate detailed activity trend reports.

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